JKCTM JKSafety Custom Tailor Made Orders

Information about Custom Printing Orders, please read them carefully before placing any Custom Orders.  

1. JKSafety will not accept any Custom Order without a MOQ 
2. The JKSafety Reflective Vests are slim-cutting designs. For those who prefer loose-fitting, please order the next 1 or 2 sizes up. Always check the Size Chart before placing the order.  
3. JKSafety will provide a digital mock-up for visualization for confirmation. 
4. The printing process usually takes 2-3 business days to complete after confirmation. 
5. JKSafety will deliver the final products from China to your location.  
6. International shipping usually takes 12 to 15 days, depends on your location and the availability of couriers' services.  
7. Exchange Policy will not apply on any Custom Orders. But we will refund any manufactured defective items with your visual proofs.  
8. If you have any concerns or uncertainty about the products and services, please write to us. One of our colleagues will reply to you within the next 24 hours. 

 ANSI/ISEA 107 Compliance

 EN/ISO 20471 Compliance

 Machine Wash 25 Degrees Celsius

 Do not Bleach

 Do not Tumble Dry

 Do not Iron

 Do not Dry Clean

If you have any concerns or queries about the specification, please contact us or write to us at info@jksafety.com, and we will reply to you within the next 24 hours.

Shipping Policy

Your equipment may be coming from the US, UK, or Hong Kong, depending on the equipment purchased and your country of delivery. Your specific delivery date will depend on the dispatch country and delivery address.

Shipping Fees

The United States of America

For United States customers, we offer standard shipping and expedited shipping services. Standard orders will ship within two business days and Expedited orders will ship within one business day.

Rest of World

We only ship the $199+ orders internationally with a flat shipping fee of $5.99. The import duties and sales taxes may be required depending on the country of delivery. The taxes are not included in the price. It will be collected by the carrier before you receive the parcels. Please check the government policies, if you want to know the exact number.

How do I track my order?

We will send you the tracking number once the packages are received by the fulfillment center.

Taxes and other charges

Depending on the country of delivery, you may be required to pay extra tax or charges such as VAT and/or import duties.

Refund and Return Policy

JKSafety will take responsibility for any manufacturing defects within 30 calendar days after your order has been delivered.  It is important to inspect the package after receiving and report to us if any physical damage or manufacturing defects have found. 

Guideline for Exchange

1. Visual proof materials (JPG / PNG format) will be required for visual inspection before the Exchange will initiate.  This information will help us to identify any production mishandling went unnoticed. 
2. We may ask the Buyers to return the original item to the fulfillment center after completing the visual inspection.
3. A new replacement will delivery to the original purchasing address and it may take a few days before the replacement to show up at your door.

Guidenline for Refund

1. Visual proof materials (JPG / PNG format) will be required for visual inspection before the Refund process will initiate.  This information will help us to identify any production mishandling went unnoticed. 
2. We will initial the Refund process after completing the visual inspection, usually take 1-2 working days.
3. The refund will send to the original payment account and it may take a few days before a refund to show up.