Refund policy

 

Thanks for choosing JKSafety high visibility reflective safety apparel.

We will take responsibility for any manufacturing defects within 30 calendar days after your order has been delivered. It is important to inspect the package after receiving and report to us if any physical damage or manufacturing defects have found. All you need to do is follow the instructions below, you can send it at here or by email to info@jksafety.com. One of our colleagues will reply to you within the next 24 hours.

Guideline for Exchange

  1. Visual proof materials (in JPG / PNG format) will be required for visual inspection before the exchange process can begin. This information will help us identify any production mishandling that may have occurred.
  2. After completing the visual inspection, we may ask buyers to return the original item to the fulfillment center.
  3. We will issue a new replacement and deliver it to the original shipping address. Please allow a few days for the replacement to arrive.

Guideline for Refund

  1. Visual proof materials (in JPG / PNG format) will be required for visual inspection before the refund process can begin. This information will help us identify any production mishandling that may have occurred.
  2. After completing the visual inspection, JKSafety will initiate the refund process, which usually takes 1-2 business days.
  3. The refund will be sent to the original payment account, and it may take a few days for the refund to appear.

In the case of buyer's remorse, please submit your refund request before your package has been dispatched, as we are unable to process refunds once it has been shipped. For other general inquiries or reasons, please contact us at contact us or write to us at info@jksafety.com. We pledge to respond to you within the next 24 hours and will work with you to find the best solution based on your specific circumstances.